Breezy is looking for talents

You will work closely with our CTO, CPO, and other dev team members to build APIs supporting the frontend application, browser extensions, widgets, and integrations with CRM, marketing analytics, and tracking platforms. You will sometimes work with loose specifications to let you figure out the solution yourself.

• You will create an API to support our main frontend application, interface with databases and other internal services.
• Integrate with 3rd party APIs mainly for data enrichment and exchange.
• Build tools to manage our crawler networks and create algorithms to optimize their performance.
• Use server bots to extract usable information from large data sets ( over 150TB).
• Make database schema decisions to store the ever-growing amounts of raw data.
• Suggest the best approaches to store, index, and query the data to meet our client’s requirements.
• Create dockerizes services to integrate them into our current infrastructure.

• Use NLP to extract data from texts and ML to classify various entities.
• Create an RDF database based on the data we already have.

You are an experienced developer with a strong technical, and problem-solving mindset. You have fluent English language communication skills. You can work independently and will take responsibility. You have a proven ability to work in a fast-paced, entrepreneurial, results-oriented culture.

• Nodejs (LTS 16)
• TypeScript
• Eslint
• MongoDB
• MySQL (PostgreSQL as a choice)
• Redis
• AWS (S3, Lambdas on Node.js / Python, SQS)
• BDD (Jest, Mocha, Chai, Sinon)
• Docker
• Kubernetes

• Python
• spaCy (for natural language processing)
• ClickHouse
• NSQ
• RDF databases

• Behaviour-Driven Development
• Documentation using Swagger (Redoc)
• TypeScript experience
• Working with big data using databases and filesystems
• Docker and Kubernetes deployments

• Be able to identify leads for front-of-funnel sales engagement. Knowing who our ideal customer is and what problems we can solve for them.
• Use LinkedIn to engage with prospects. Learn and develop best practices for connection and nurturing.
• Collaborate on a strategy to create a LinkedIn funnel for lead generation through personal content creation, whilst leveraging Breezy resources.
• Help manage prospects that have already been in contact with the Breezy sales team. Using the CRM to move them down the funnel into a buying position.
• Support in the reviewing of copy and data alongside the Growth Team
• Knowledgeable on the Breezy tone and how we speak with people, both in person and via email, LinkedIn etc.

• Serve as day-to-day contact for assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction.
• Establish a trusted and strategic advisor relationship to help drive the continued value of our products and services.
• Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team.
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings.
• Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals.
• Collaborate, problem solve, and/or strategize upcoming client meetings with team members
• Work with the sales and marketing team to drill customer references and develop case studies.

• Enjoy working in an ambiguous, fast-paced environment start-up environment - figuring it out and adapting as you go.
• Are a quick study and can pick up everything you need to know about partnerships.
• Have customer success, consulting service or pre-sales experience and expertise.
• Experience working within affiliate marketing or relevant industries.
• Experience in building or nurturing partnerships is desirable.
• Have excellent written and verbal communication skills, and are adept at conducting training sessions via Zoom / Meet / Teams
• Have a data-driven mindset and have a commitment to steer and track consistent customer engagement.
• Can operate simultaneously and effectively in both tactical and strategic modes.
• Are a strong team player.
• Have basic knowledge of HTML, email marketing and ad-serving technologies.

• At least two years of experience in a customer success, consulting or pre-sales role.
• A solid track record of generating new business and retaining clients.
• Ability to learn new programs and software quickly.
• Working with CRM.
• Experience working within affiliate marketing or relevant industries.
• Experience in building or nurturing partnerships.

• Experience in the partnership space is highly beneficial.
• Experience in a B2B SaaS company.